FAQ

How long does customs clearance take in Saudi Arabia?

Typically 24–72 hours for standard cargo, provided all documents are complete. Restricted or regulated goods may take longer

What documents are required for import clearance?

Commercial invoice, packing list, bill of lading / airway bill, certificate of origin, and Saber certificate (for regulated products).

Do you handle customs for personal effects?

Yes, we provide customs clearance for personal and household goods relocations to Saudi Arabia

Can you ship hazardous materials?

Yes, with proper classification, packaging, and documentation compliant with IATA/IMDG regulations

What is Saber and do I need it?

Saber is Saudi Arabia's product conformity platform. Most consumer products require a Product Certificate of Conformity (PCoC) and Shipment Certificate of Conformity (SCoC). We guide you through the process

Do you offer cargo insurance?

Yes, we arrange all-risk marine cargo insurance and air cargo insurance upon request